2011年10月5日星期三

Reflection on the principles of communication and team behaviour

Britain’s first female prime minister, Margaret Thatcher (n.d.) once said “I do not know anyone who has gotten to the top without hard work. That is the recipe. It will not always get you to the top, but it will get you pretty near.” Since the day we formed the group, we have put in great effort and we are happy to see the achievements. One of the most important reasons contributing to the achievements is the good use of the principles of communication and team behaviour. These two concepts made us achieve a lot, but there are still some areas which can be improved in the future.

The two areas done extremely well about communication are remembering the purpose and the way we communicate with each other. When we were communicating with each other, we always kept the purpose in mind, in order not to skip the purpose. In this way, we got a lot great ideas efficiently. Moreover, every time one person talked about something not related to the purpose, there will be someone coming up to remind that person of the purpose.

Another aspect was the way we communicated with each other. Negative moods have a bad influence on the communication. On the contrary, a positive mood is the catalyst to the pleasant conversation and enhances creative problem solving and flexible yet careful thinking (“Frontline”, 2011). Each of us kept a positive mood when communicating with the others, maybe this was because a common belief was possessed by us, which was contributing to the group. Therefore, everyone was quite willing to communicate with the others in order to make the team better.

In addition to the communication, excellent team behaviour also helped the team a lot. Michael Jordan (n.d.), former American NBA basketball player once said “Talent wins games, but teamwork and intelligence wins championships.” Although it is unknown that if teamwork could make us the “champions” at last, it has already put us on the way to success. All the members are punctual for meetings and open to others’ opinions and criticism.

It is very important for the members to be punctual, because it says a lot about you; for example, you “respect others”, “have a standard for excellence” and so on (Bilanich, 2006). All of the group members were punctual for all of five meetings except the situations when someone had a valid reason and had informed the others before. In this way, the enthusiasm of the whole team was aroused by everyone’s determination of being punctual and responsible.

When the group members were discussing about some issues of the oral presentation, it was quite common that everyone had his own “perfect” idea. Luckily, everyone was open to others’ opinions, even the criticism. One of the biggest conflicts was the selection of leaders for the two modules, CS2101 and CS2103T. At first, none of the suggestions was unanimously adopted by all the group members. However, after serious consideration and repeated discussion, we finally selected the leaders.

Although overall we have done a good job, there are still some areas which we can improve in the future. One is the failure to finish the work before the next meeting, which can be improved in two ways. One way is the decrease in the workload to make it doable and the other one is the increase in the personal efficiency. In addition, there are also some other areas to improve, such as making the discussion more efficient. They will be discussed in the next meeting.  

It is such a pleasure to see the improvements in communication and team behaviour which our team has made, since the first day of this module. What is more pleasant to see is determination of each one to make our group better. Finally, thanks to our tutor for teaching us with the principles of communication and team behaviour.

References:


Frontline Employee University of Texas Employee Assistance Program. (2010, August). Retrieved from: http://www.uh.edu/work-life/docs/FrontLine-Newsletter-August%202011.pdf


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